Our policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting the Global Star Registry website, you are accepting the practices described in this Policy Notice.

What information do we collect? How do we use it?

  • When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.
  • We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.
  • We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you'll find valuable. But you can tell us not to by sending an e-mail message to support@globalstarregistry.com.
  • Confidentiality Policy, “MYSTAR - Global Star Registry AB “dba Globalstarregistry” ensures confidential handling of all customer data received.

Credit Card Policies

Refund, cancellation policy
If for any reason you are unhappy with any or all of the goods received, you can return any of them to for an exchange or refund, providing each is returned within 14 working days from the day after you receive the goods. You shall be responsible for the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. We recommend that you use registered post or recorded delivery when returning goods. We shall use reasonable efforts to replace damaged or defective goods but if replacement is not possible, Our only obligation is to refund the full amount paid by you.

Name appearing on credit card statement
The name appearing on the cardholder’s statement will be GlobalStarRegistry / Stockholm

Disclaimer

Global Star Registry makes no legal claim to officially assigning names to stars in the Universe. Only the International Astronomical Union has the authority to assign names to stars and they only recognize stars by assigning them numbers. Global Star Registry does however, recognizes and acknowledges the names it assigns to stars. The name will be filed in a Registry Vault and recorded in a book, which is then registered in the copyright office of the United States of America.

By purchasing our Star kit you understand and accept that naming a star is only a novelty gift, and that no legal title is conferred or implied. We have no control over any other entity operating a similar service or the business of any scientific, governmental or other body. We cannot be held responsible or have any liability whatsoever if a star in our archives is referred to by another name or number or by any reference whatsoever in another register, catalogue, listing or other star reference in whatever form or size.

Contact info

For questions regarding your order, our any other customer service inquires please contact support@globalstarregistry.com, and we will get back to you ASAP.

Volexia AB - Global Star Registry,
Box 3175
10363 Stockholm
Sweden
Phone: +46 8 411 89 31

Customer Service

Volexia AB - Mystar, Global Star Registry dba “Globalstarregistry” will respond to all customer queries (ie via email or phone) within 2 business days”.

Global Star Registry is a property of MYSTAR - Global Star Registry AB registered in Stockholm, Sweden.