Our policy

Overview of data protection under Privacy Policy

We want to let you know that we care how information about you is used and shared, we make sure that sensitive data are treated carefully and sensibly.

Our privacy policy is made in accordance with The General Data Protection Regulation (GDPR). The GDPR (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It also addresses the export of personal data outside the EU and EEA. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU

By visiting the Global Star Registry website, you are accepting the practices described in this Policy Notice.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, delivery address. This allows us to process and fulfil your orders and to notify you of the status of your order. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries, this number may be given to our delivery couriers.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you'll find valuable. You consent to this, but you can tell us not to, by sending an e-mail message to Email support@globalstarregistry.com

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using our e-mail address.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your browsing behaviour. This happens primarily using cookies and analytics-related services such as Google Analytics. The analysis of your browsing behaviour is usually anonymous, i.e. we will not be able to identify your personal information from this data. You can object to this analysis or prevent it by not using certain tools.

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data with confidentiality and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified.

Responsible party for this Website

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

The party responsible for processing data on this website is:

Volexia AB - Global Star Registry,
Box 3175
10363 Stockholm
Sweden

Phone: +46 8 411 89 31
Email: support@globalstarregistry.com

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information (e.g. card number or bank account number), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via secure and encrypted SSL or TLS connections. In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Cookies

Our website uses cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. The type of cookies we are using are related to Google Analytics.

Delivery of goods

We shall deliver the goods ordered to the delivery address which you supply. All delivery times quoted on the site are estimates only based on availability, normal processing and delivery time. We may deliver items in an order separately but shall charge you for postage and packing on the first delivery only. Your credit card will be debited on despatch of your order. Title to the goods will pass to you on payment in full. Risk will pass to you on delivery.

Guarantee and return policy

If for any reason you are unhappy with any or all of the goods received, you can return any of them to for an exchange or refund, providing each is returned within 30 working days from the day after you receive the goods. You shall be responsible for the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. We recommend that you use registered post or recorded delivery when returning goods. We shall use reasonable efforts to replace damaged or defective goods but if replacement is not possible, Our only obligation is to refund the full amount paid by you.